Link to the Becta site Customer Satisfaction Survey - ICT in Schools
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Overall satisfaction
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Internet services Go to text only version
Overall satisfaction Go to print friendly version (PDF)

We asked schools how satisfied they are overall with their internet service provider.

Graph showing overall satisfaction ratings for internet service providers

The figure (1 to 5) for each ISP gives the average satisfaction rating for all schools that gave information about that ISP, with 1 being very dissatisfied and 5 being very satisfied.

For each ISP the number of primary schools that gave a rating, followed by the number of secondary schools, is given after the name of the ISP.

Note that the ratings for 'Overall satisfaction' are in response to a specific question, and not calculated from other responses.
Data
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