Link to the Becta site Customer Satisfaction Survey - ICT in Schools
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Desktop computers
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Internet services
Introduction
Reliabillity
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Overall satisfaction
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Internet services Go to text only version
Reliability Go to print friendly version (PDF)

We asked schools how satisfied they are overall with the reliability of their internet service, aside from the reliability of the telecommunications connection.

Graph showing the satisfaction rating for the reliability of internet services (excluding the telecoms connection)

The figure (1 to 5) for each ISP gives the average satisfaction rating for all schools that gave information about that ISP, with 1 being very dissatisfied and 5 being very satisfied.

For each ISP the number of primary schools that gave a rating, followed by the number of secondary schools, is given after the name of the ISP.
Data
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