Link to the Becta site Customer Satisfaction Survey - ICT in Schools
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About the survey
Desktop computers
Portable computers
Computer suppliers
Technical support services
Internet services
Other results
Introduction
Purchasing policy: desktops
Purchasing policy: portables
Purchasing policy: suppliers
Purchasing route: desktops
Purchasing route: portables
Type of school
Type of internet service provider
Main problem overall
Main problem: primary and secondary
Location: technical support
Location: internet services
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Other results Go to text only version
Main problem overall Go to print friendly version (PDF)

We asked schools to tell us what is the single most significant problem that they experience with ICT systems in the school.

This chart shows categories of problem that schools told us about.

Graph showing the most frequent problems with ICT

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Type of ISP previous section next section Main problem: primary and secondary