Link to the Becta site Customer Satisfaction Survey - ICT in Schools
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Desktop computers
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Introduction
Purchasing policy: desktops
Purchasing policy: portables
Purchasing policy: suppliers
Purchasing route: desktops
Purchasing route: portables
Type of school
Type of internet service provider
Main problem overall
Main problem: primary and secondary
Location: technical support
Location: internet services
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Purchasing policy: suppliers Go to print friendly version (PDF)

We asked schools about their policy on purchasing computer equipment and services for curriculum use. This chart shows schools' overall satisfaction with their computer suppliers in relation to their purchasing policy.

It compares the overall satisfaction of schools that said they make their own independent purchasing decisions and buy from a source they select themselves; against those who said they follow the local LEA advice and buy according to its recommendations, or for whom the LEA buys on their behalf.

Graph showing schools' satisfaction with computer suppliers in relation to purchasing policy

The figure (1 to 5) for gives the average satisfaction rating, with 1 being very dissatisfied and 5 being very satisfied.

For each set of data the number of primary schools that gave a rating, followed by the number of secondary schools, is given.
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