Link to the Becta site Customer Satisfaction Survey - ICT in Schools
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Desktop computers
Portable computers
Computer suppliers
Technical support services
Internet services
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Introduction
Purchasing policy: desktops
Purchasing policy: portables
Purchasing policy: suppliers
Purchasing route: desktops
Purchasing route: portables
Type of school
Type of internet service provider
Main problem overall
Main problem: primary and secondary
Location: technical support
Location: internet services
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Purchasing route: portables Go to print friendly version (PDF)

We asked schools about where they buy their computers. This chart shows schools' overall satisfaction with their portable computers in relation to their purchasing route.

It compares the overall satisfaction of schools that said they buy directly from the manufacturer against those who said they buy from another company or from the LEA.

Graph showing schools' satisfaction with portable computers in relation to purchasing route

The figure (1 to 5) for gives the average satisfaction rating, with 1 being very dissatisfied and 5 being very satisfied.

For each set of data the number of primary schools that gave a rating, followed by the number of secondary schools, is given.
Data
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