Link to the Becta site Customer Satisfaction Survey - ICT in Schools
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About the survey
Desktop computers
Portable computers
Computer suppliers
Technical support services
Internet services
Other results
Introduction
Purchasing policy: desktops
Purchasing policy: portables
Purchasing policy: suppliers
Purchasing route: desktops
Purchasing route: portables
Type of school
Type of internet service provider
Main problem overall
Main problem: primary and secondary
Location: technical support
Location: internet services
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Type of internet service provider Go to print friendly version (PDF)

This chart shows schools' overall satisfaction with their internet service provider in relation to the type of organisation providing the internet service.

It compares the overall satisfaction of schools that said their internet access is provided by an independent Internet Service Provider; against those who said their access is provided through a service mediated by the LEA; or through a Regional Broadband Consortium.

Graph showing schools' satisfaction with internet service providers in relation to the type of organisation providing the internet service.

The figure (1 to 5) for gives the average satisfaction rating, with 1 being very dissatisfied and 5 being very satisfied.

For each set of data the number of primary schools that gave a rating, followed by the number of secondary schools, is given.
Data
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Type of school previous section next section Main problem: overall