Link to the Becta site Customer Satisfaction Survey - ICT in Schools
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Portable computers Go to text only version
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The following table provides a summary of schools' satisfaction with the various aspects of portable computers that we asked about.

Portable Robustness Reliability Technical support Range of features Value for money Overall satisfaction Would you recommend? Number of responses
Acer 3.37 3.69 3.61 3.71 4.02 3.71 3.50 42
Compaq 3.85 4.29 3.77 4.23 4.05 4.36 3.96 27
Dell 4.03 4.05 3.45 3.93 3.95 3.95 3.86 47
Fujitsu Siemens 3.35 3.71 3.07 3.95 3.84 3.73 3.57 22
Hewlett -Packard 3.57 3.92 3.13 4.00 4.00 3.80 3.64 26
RM 3.45 3.94 3.41 3.95 3.41 3.69 3.55 87
Toshiba 3.66 4.05 3.53 4.02 3.94 4.06 3.93 110
Others 3.46 3.78 3.49 3.87 3.81 3.79 3.55 187
Average 3.55 3.90 3.47 3.93 3.83 3.86 3.67
The figure (1 to 5) for each brand gives the average satisfaction rating for all schools that gave information about that brand, with 1 being very dissatisfied and 5 being very satisfied.

The number of responses here is the total number of schools that provided answers regarding a particular brand. This may vary from the number on a particular chart, as a small number have given answers of 'Don't know' to individual questions.
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