Link to the Becta site Customer Satisfaction Survey - ICT in Schools
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Desktop computers
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Technical support services
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Technical support services Go to text only version
Ease of contact Go to print friendly version (PDF)

We asked schools how satisfied they are with the ease with which their technical support provider can be contacted.

Graph showing the satisfaction rating for ease of contacting technical support services

The figure (1 to 5) for each support provider gives the average satisfaction rating for all schools that gave information about that support provider, with 1 being very dissatisfied and 5 being very satisfied.

For each support provider the number of primary schools that gave a rating, followed by the number of secondary schools, is given after the name of the support provider
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